S2S Taxi is fully committed to protecting the privacy and security of your personal information. This Privacy Statement outlines how S2S Taxi collects, uses, and safeguards both personal and non-personal information you provide during the registration or booking process on the S2S Taxi website or mobile application. By using our services, you consent to the practices described in this policy.
You implicitly consent to us collecting, disclosing, and using Your information to provide transport services in line with this privacy policy by using our platform.
By using the S2S Taxi platform, you acknowledge and agree that S2S Taxi is authorized to collect, use, and disclose the information provided by passengers using the service, drivers engaged to offer transportation, and vendors who provide vehicles for driver use. You further agree that it is your responsibility to comply with the terms and conditions outlined in this Privacy Policy.
The S2S Taxi Application Privacy Policy is designed to promote transparency, build trust, and ensure the protection of user data. The key objectives are as follows:
To provide clear information to users regarding the collection, use, and processing of their personal data during account registration and while using the S2S Taxi application.
To foster trust by detailing how user data is handled, assuring users that their information will be used responsibly and ethically.
To ensure full compliance with applicable data protection laws and regulations, including regional and international standards governing the handling of personal information.
To explain the specific purposes for which user data is utilized, such as identity verification, customer support, communication, payment processing, and platform improvement.
To outline the security measures implemented to protect personal data from unauthorized access, misuse, or breaches.
To inform users of their rights regarding their personal information, including options to access, update, delete data, and manage communication preferences.
To clarify the circumstances under which driver or user data may be shared with third-party partners and service providers, ensuring transparency and accountability.
To inform users about the use of cookies or similar technologies within the application, and how these tools enhance functionality and gather usage data.
To serve as a communication bridge between S2S Taxi and its users, affirming the platform’s commitment to protecting privacy and responsibly managing user data.
Location: Necessary for locating nearby taxis, determining pickup and drop-off points, and tracking the user’s location during rides.
Notifications: Used to send real-time updates about ride status, driver arrival, promotions, and other important booking details.
Contacts: Enables features like booking rides for others, sharing trip details, and designating emergency contacts for safety.
Autofill OTP: Allows automatic entry of one-time passwords received via SMS for a smoother login and verification experience.
Display Over Other Apps: Ensures critical app notifications or ride updates are visible even when the user is using other applications.
Phone: Lets users contact drivers or customer support directly from the app for help or queries.
Images: Allows uploading images to report issues or feedback, improving support and communication.
Location: Required for real-time navigation, providing passengers with live updates, and route optimization for timely service.
Notifications: Sends updates about trip requests, passenger changes, and announcements essential for operational efficiency.
Autofill OTP: Enables seamless login by automatically filling in OTPs received via SMS.
Contacts: Used to trigger SOS alerts and quickly contact emergency contacts in case of an incident.
Display Over Other Apps: Keeps important instructions and ride requests visible, even when other apps are open.
Phone: Grants access to make and receive calls with passengers or support, and review call logs if needed.
Camera: Allows drivers to upload profile photos and important documents like driver’s license and ID for verification.
Storage Access: Lets drivers upload files (e.g., Aadhaar card, license) stored on the device for identity verification.
Do-Not-Disturb: Minimizes distractions during rides by controlling notification behavior to promote safe driving.
Ignore Battery Optimization: Keeps the app running in the background without interruption from power-saving settings.
Developer Option: Drivers are advised to disable Developer Options to avoid app instability or security concerns.
Matching You With Nearby Rides: S2STaxi accesses your precise geolocation through your device’s location services when you log into the app. This helps match you with the nearest available driver, reducing wait time and improving service efficiency.
Tracking Your Ride: During an active ride, your location data is used to provide real-time tracking for both you and the driver, ensuring greater transparency and peace of mind.
Enhancing Safety: Continuous monitoring of the driver’s location allows us to respond quickly to any safety-related incidents or concerns during the ride, prioritizing your security at all times.
Personalized Experience: Your location data enables us to offer a more customized experience, such as suggesting nearby landmarks, estimating wait times, and offering relevant recommendations within the app.
Improved Services: We analyze aggregated location data to detect areas with high ride demand, allowing us to enhance driver availability and improve overall service quality.
Encryption Technology: We use encryption technology to secure your data while it is being transmitted to and from our servers, ensuring that your information remains private and protected.
Restricted Access: Access to your data is limited to authorized personnel only, safeguarding your information from unauthorized use or exposure.
Data Retention: We retain your data only for as long as necessary to fulfill the purposes for which it was collected, ensuring that it is kept only as long as required by law or business needs.