Privacy Policy

Effective Date: 28-May-2025
Last Updated: 28-May-2025

Welcome to S2S Taxi ("Company", "we", "our", or "us"). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://s2staxi.com and our mobile applications ("Apps") available on Google Play and Apple App Store.

1. Information We Collect A. Personal Information

We may collect the following types of personal information:

  • Full Name
  • Mobile Number
  • Email Address
  • Location Data (GPS)
  • Payment Information (via third-party gateways)
  • Booking Details and Ride History
B. Automatically Collected Information

When you use our website or app, we may automatically collect:

  • IP Address
  • Device Information
  • Usage Data
  • Crash logs and diagnostics
2. How We Use Your Information
  • Provide and manage ride bookings
  • Process payments securely
  • Improve user experience
  • Send booking confirmations and support updates
  • Prevent fraud and enhance security
  • Comply with legal obligations
3. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Service Providers (e.g., payment gateways, analytics, support)
  • Government or Legal Authorities if required by law
  • Affiliates or in Business Transfers
4. Data Retention

We retain your data as long as necessary for purposes outlined in this policy. You may request data deletion by emailing us at [email protected].

5. Security of Your Information

We implement industry-standard security like SSL, firewalls, and secure servers. However, no system is fully secure.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your data
  • Withdraw consent
  • Object or restrict processing

Contact us: [email protected]

7. Children’s Privacy

Our services are not intended for users under 18. If we become aware of data collection from minors, we will delete it immediately.

8. Third-Party Links

We are not responsible for third-party sites linked through our platform. Please read their privacy policies before engaging.

9. Location Permissions

We collect location data only while using the app or with background permissions to:

  • Identify pickup points
  • Estimate fares
  • Show nearby drivers
10. App Permissions
  • Location: For ride tracking
  • Camera/Photos: (Optional) For profile or ID verification
  • Phone/SMS: For OTP and driver contact
  • Storage: For app cache and booking data

Permissions can be managed via your device settings.

11. Compliance With Laws
  • GDPR (for EU users)
  • Indian IT Act & Data Protection Rules
  • App Store and Play Store privacy requirements
12. Updates to This Policy

We may update this policy. Continued use after updates implies acceptance. Check the "Last Updated" date for changes.

13. Contact Us

If you have questions, contact:

S2S Taxi
Email: [email protected]
Phone: +91 90879 08750
Address: NO.4/622, 1st FLOOR, SADHASIVA NAGAR, Vandiyur, Madurai - 625020, Tamil Nadu, India

Book local & outstation rides instantly. Safe, clean cabs. Affordable fares.